Privacy Policy

At RiverByte Software, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website and services, including our contact form and newsletter subscription.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website.

1. Information We Collect

We may collect and process the following categories of personal information:

• Identity Data: Your name, title, company name (if applicable).
• Contact Data: Email address, phone number, and other details you provide via the contact form.
• Newsletter Data: Email address when subscribing to our mailing list.
• Technical Data: IP address, browser type, operating system, referring URL, and browsing behavior.
• Usage Data: Pages visited, time spent on pages, and interactions with website features.
• Cookies: Data collected via cookies and similar technologies (see Section 8).

2. How We Use Your Information

We use the data we collect for the following purposes:

• To respond to inquiries made via the contact form.
• To send you newsletters or other communication you have opted into.
• To personalize your experience and improve website performance.
• To analyze usage trends and optimize our digital services.
• To comply with legal obligations and enforce our terms of service.

3. Legal Bases for Processing

We process your personal data only when we have a legal basis to do so. These include:

• Consent: When you voluntarily provide your data (e.g., newsletter signup).
• Contractual necessity: When you contact us to inquire about our services.
• Legal obligation: When data processing is required by law.
• Legitimate interests: To improve our services and prevent abuse or fraud.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements. We periodically review and safely delete or anonymize data that is no longer needed.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties such as:

• Email marketing platforms to manage newsletter delivery.
• Analytics providers (e.g., Google Analytics) to understand website usage.
• IT service providers to host and maintain our website infrastructure.

All third parties are required to respect your privacy and process your data lawfully.

6. Your Data Rights

You have the right to:

• Request access to your personal data.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Withdraw consent at any time, where processing is based on consent.
• Object to processing based on legitimate interest.
• Complain to a data protection authority in your country.

To exercise your rights, please contact us at: contact@riverbytesoft.com

7. Data Security

We have implemented appropriate technical and organizational measures to secure your personal data and protect it from unauthorized access, misuse, or loss. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content. You can configure your browser to refuse cookies or alert you when cookies are being used.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

10. International Data Transfers

If you are accessing our website from outside Tunisia, your data may be transferred to and processed in countries with different data protection laws. We ensure such transfers comply with applicable legal requirements and implement adequate safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technologies, or legal requirements. We encourage you to review this page periodically to stay informed.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

• RiverByte Software
• Email: contact@riverbytesoft.com
• Website: https://riverbytesoft.com
• Address: Place de la république , kélibia